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Outstanding service | Exclusive pricing | Industry expertise

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FAQs

How long will it take to receive my order?

Delivery times vary by product and supplier location but typically range from 10 to 25 business days. Tracking information will be provided once your order ships.

Can I track my order?

Yes, you will receive a tracking number via email once your order is shipped so you can monitor its progress.

What is your return policy?

Due to dropshipping, return policies depend on each supplier. Please contact our customer service within 7 days of receiving your order to initiate a return or exchange.

How do I request a refund?

Refunds are processed after we receive the returned item in its original condition or if the order was lost/damaged during shipping. Contact support with your order number for assistance.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment methods to ensure a safe shopping experience.

Is my payment information secure?

Yes, we use industry-standard encryption and secure payment gateways to protect your financial data.

How can I contact customer service?

You can reach us via email, live chat, or phone during business hours. Visit our Contact Us page for details.